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Operational Risk Manager 4 Innovation Divisional Technology Risk Leader

Company name
Wells Fargo

Chandler, AZ

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Job DescriptionWELLS FARGO ENTERPRISE INFORMATION TECHNOLOGYTechnology at Wells Fargo is at the heart of what enables us to satisfy our customers\u2019 financial needs and help them succeed financially.The Enterprise Information Technology (EIT) team leads technology for one of the highest market cap financial services institutions in the world, helping 76.6 million customers conduct an average of 95 million transactions each day, helping more end-customers every day \u2013 both in the United States and across the globe \u2013 than any other division in our company.The EIT team helps customers directly every time they do business with the company, delivering a true One Wells Fargo experience and ensuring their security, regardless of channel.EIT also helps customers by remaining trusted partners working with all lines of business to develop and deliver value-added products and services.To do this, EIT draws on the talents and motivation of thousands of technology team members across the enterprise.Altogether, EIT manages world-wide technology for more than 8,700 stores and 12,500 ATMs \u2013 larger than Starbucks and The Gap combined.POSITION RESPONSIBILITIES This role will have accountability for technology risk management within the aligned Payments Virtual Solutions and Innovation (PVSI) Group as First Line of Defense (\u201cFLOD\u201d). Our environment continues to be one of heightened standards, raised risk consciousness, and regulatory requirements. The model through which we deliver risk programs and oversight is changing. This role is created in alignment with the new comprehensive First Line of Defense risk structure for Enterprise Information Technology. As the first line of defense, this role provides credible challenge to the EIT group, consistent with the Wells Fargo Vision & Values and risk appetite.The PVSI Divisional Risk Manager 4 will lead the planning and execution of critical FLOD risk functions, in alignment with the Corporate Risk Model and EIT Risk Target Operating Model.\u00a0This role will be the senior most expert within the Innovation technology risk space. Accountabilities of the EIT Divisional Risk Manager will include: Plan: Document risk(s) within established and new line of business products\/services and shared services IT processes\/products\/services Evaluate risks and prioritize risks and remediation workIdentify & Assess: Conduct and support risk assessments that evaluate the environment and estimate the level and trends of inherent risk, determine the effectiveness of associated controls and the level and trends of residual risk Be proactive in identifying risks within EIT across internal and external eventsControl & Mitigate: Design and implement effective and proactive action plans that appropriately mitigate risks in a sustainable manner and define Key Risk Indicators to track impact Operate controls in an effective manner to mitigate risks and deliver IT value Execute the EIT-related compliance process (e.g.Audits, CICATs, SOX) and IT Policy Management & ExceptionsMonitor & Report: Monitor controls to identify gaps and prevent, correct, detect operational risk issues Identify, measure, monitor, support and complete EIT risk management training, communication, and outreach programs Integrate continuous improvement with metrics and monitoringRequired Qualifications10 years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10 years of IT systems security, business process management or financial services industry experience, of which 5 years must include direct experience in compliance, operational risk management, or a combination of both5 years of management experienceDesired QualificationsAdvanced Microsoft Office skillsExcellent verbal, written, and interpersonal communication skillsStrong analytical skills with high attention to detail and accuracyAbility to articulate complex concepts in a clear mannerOther Desired Qualifications Strong understanding of New Products and Innovation Strong understanding of Wells Fargo Corporate Risk Frameworks and policies and knowledge of PVSI and related group is preferred 8 years of experience within an Enterprise Technology function or Technology Risk function with demonstrated knowledge of technology systems, applications, infrastructure and emerging technology and associated risks in a business environment 8 years demonstrated leadership skills and strategic ability to execute operational risk management programs Experience managing information technology oversight programs that align to a Technology Business function (i.e.consumer, commercial, infrastructure, capital markets and or wealth\/brokerage etc.) Experience in compliance, operational risk, IT systems security, business process mgmt.or financial services, (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk)\u00a0 Broad and significant knowledge of technology and the associated challenges, risks and required controls inherent in a complex federated environment, including knowledge of SDLC, Architecture, Cloud, Datacenter, Vendor and third party, BCP, PMO, change Mgmt, problem and incident management, SOX and other regularly (ADA, SWAP Dealer), Access management, asset management, Compliance, IS, audit. Demonstrated knowledge of Technology and Security risk framework \u2013 COBIT, FFIEC, NIST, ITIL, COSO, BASEL, and OCC Heightened Standards Proven ability and prior experience in\u00a0generating a business value proposition and justification for risk consideration and input at new product & service inception Proven prior experience in comprehensive risk ownership and accountability for the risk profile positioning Track record of providing constructive challenge with appropriate issue escalation and offering solution Strong ability and experience working with and collaborating with leaders and team members at all levels and across functional lines Demonstrated ability to effectively drive and lead organizational change Demonstrated ability to manage in a matrix environment both domestically and internationally Comprehensive knowledge and understanding of strategic elements of financial, operational, technical and regulatory environments across a complex global services environment Ability to fluently articulate business strategy and operations; translating organizational strategies into clear objectives and business action Demonstrated experience in building, leading, developing and retaining a team of managers, strong technical experts and high performing professionals in geographically disbursed environments Professional certifications such as CPA, CSCP, CRCM, CGEIT, CRISC, CITP, CISA, CISSPDisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority\/Female\/Disabled\/Veteran\/Gender Identity\/Sexual Orientation.

Company info

Wells Fargo
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Company Profile
Wells Fargo & Company provides retail, commercial, and corporate banking services to individuals, businesses, and institutions. The company’s Community Banking segment offers checking and market rate accounts, savings and time deposits, individual retirement accounts, and remittances; and lines of credit, auto floor plan lines, equity lines and loans, equipment and transportation loans, education and residential mortgage loans, and credit and debit cards. This segment also provides equipment leases, real estate and other commercial financing, small business administration financing, venture capital financing, cash management, payroll services, retirement plans, health savings accounts, and merchant payment processing and private label financing solutions, as well as purchases retail installment contracts. Its Wholesale Banking segment offers commercial loans and lines of credit, letters of credit, asset-based lending, equipment leasing, international trade facilities, trade financing, collection, foreign exchange, treasury management, investment management, institutional fixed-income sales, interest rate, commodity and equity risk management, insurance, corporate trust fiduciary and agency, and investment banking services, as well as online/electronic products. This segment also provides construction, and land acquisition and development loans; secured and unsecured lines of credit; interim financing arrangements; rehabilitation loans; affordable housing loans and letters of credit; loans for securitization; commercial real estate loan servicing; and real estate and mortgage brokerage services. The company’s Wealth, Brokerage, and Retirement segment offers financial advisory, wealth management, brokerage, retirement, trust, and reinsurance services. As of March 7, 2014, it operated through 9,000 locations and 12,000 ATMs, and offices in 36 countries, as well as through The Company was founded in 1852 and is headquartered in San Francisco, California.

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