Palo Alto, CA, United States
Manager, Training, Compliance
We are North America\u2019s leading security services provider with over 200,000 phenomenal employees. For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more! Approximately 65% of our managers were internally promoted! We have great part-time and full-time positions available! Start your phenomenal career with Allied Universal today!
Administers, organizes, and conducts company and client training programs for all employees assigned to client facility.
Assess several elements and alternatives providing input to update policy and procedure based on client needs. Train new employees and assist lower-level personnel.
Ensure client contract training and certification requirements are tracked and accounted for.
DUTIES AND RESPONSIBILITES:
Responsible for monthly training and drill metrics and reports (presented to client in monthly and quarterly meetings)
Responsible for client SOP updates and immediate dissemination of SOP updates to security supervisors and security staff, retraining and counseling of trainers as appropriate
Create and implement a \u201ctrain the trainer\u201d program for OJT/New Hire training
Update and implement Supervisory Training Program
Maintain Incident Report standards and training
Integration of the AUS LMS system for the security team
Plans, organizes, and conducts training programs, seminars, and conferences for all security personnel assign to the client's facility.
Writes material for new training programs; reviews, evaluates, and modifies existing and proposed programs; recommends appropriate changes to existing client LMS training programs.
Prepares and distributes training aids such as instructional material, handouts and evaluation forms, makes presentations when necessary.
Contacts attendees and department representatives about training program.
Schedules the appropriate classroom and prepares the physical setup.
Ability to work a flexible shift to accommodate training needs of staff on all shifts
Performs other duties as assigned by account manager
KNOWLEDGE AND SKILLS:
Ability to communicate with company employees, trainers from other companies, professional training group members, and consultants by phone, in person, or through correspondence
Ability to perform duties with minimal direction.
Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce. Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws. We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes.
Website : http://www.aus.com
Allied Universal is a leading facility services company, and the largest security services provider in North America. With over 140,000 well-trained employees, Allied Universal provides unparalleled security services and solutions to serve, secure and care for the people and businesses in our communities. Headquartered in Santa Ana, Calif., and Conshohocken, Pa., Allied Universal combines people and technology to deliver tailored solutions that allow clients to focus on their core business, achieve goals, seize opportunities and exceed stakeholder expectations. Allied Universal’s divisions include Security Services, Security Systems, Janitorial Services and Staffing Services. In all aspects of our business, relationships with our employees and clients are at the heart of everything we do, every day. Allied Universal was formed in August 2016, through the merger of AlliedBarton Security Services and Universal Services of America. This brought together two industry leaders, combining best practices, experience and expertise to provide even greater support to clients and employees.