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Job Details

Manager Ethics amp Compliance

Houston, TX

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Job Details
Business Job Title
Manager, Ethics & Compliance NA
Job Family Group
Legal, Secretariat, Regulatory & Compliance Group
Job Family
Job Category
Compliance Analysis
Workday Job Profile
L6 - Compliance Manager
Job Level
Professional Individual Contributor (requires degree or professional qualification)
Management Level
Level 6
Reporting Level
Director, Business-to-Consumer Ethics and Compliance
Business Unit/Function
Ethics & Compliance NA
Houston Greenway Plaza
Date Prepared
FLSA (US only)
Job Overview
Purpose Statement
This position will be an integral part of implementing a robust North American Compliance Program for Direct Energy. This individual is responsible for acting as the key subject matter expert for the retail energy and home protection plan business, by providing compliance advice and assistance to business stakeholders and Compliance Advisors. This position will report to the Director, Compliance and will interact with all levels of the company.
Track, interpret (with assistance of Legal and Regulatory Affairs) and implement applicable legal and regulatory requirements, enforcement trends and developments. Assimilate results to incorporate with the following responsibilities: Drafting and approving Direct Energy policies, standards and procedures.
Drafting and approving for dissemination communications to stakeholders (employees, contractors, suppliers)
Review and update the Ethics & Compliance Risk Framework
Advice E&C Advisors and Compliance Assurance team on regulatory interpretation
Meet with other company stakeholders for input to updates to corporate compliance program, such as internal audit, risk control, regulatory affairs, legal, human resources, information technology / information services
Competencies and Qualifications
General knowledge of US Sentencing Guidelines, US Foreign Corrupt Practices Act (FCPA), UK Bribery Act, and other similar provisions applicable to Centrica's NA businesses which define the requirements for an effective E&C program
In depth knowledge or experience with protection plan or home warranty laws, retail energy regulations, and state consumer protection laws and regulations
Clear understanding and absolute adherence to ethical principles, company values Our Code and policies
Ability to identify and explain compliance requirements and convey messages to all stakeholders
Excellent oral and written communication skills
Strong analytical skills and attention to details
Excellent working knowledge of Excel, Word, and PowerPoint (Visio desirable)
Ability to maintain confidentiality and use good judgment related to sensitive matters
Personally accountable
Treats others fairly and equally
Proactive and pragmatic
Bachelor's degree from an accredited college or university is required
Legal degree preferred
Work Experience
7 years of professional experience
5 years of relevant U.S., Canadian, regulatory, legal or compliance work experience. Energy sector preferred.
Retail energy sector experience preferred
Physical Demand
(mandatory for US)
Light duty office work; no heavy lifting
Work Environment
(mandatory for US)
Office environment; cubicle setting
Located in Houston, TX
Travel Requirements
(mandatory for US)
Some travel within North America may be required
Job Dimensions
Strategic Input
Short-Term (some strategic input - 1 year horizon)
LT Membership
Key Stakeholders &
Working Relationships
NA Ethics & Compliance Management and staff
Centrica Ethics & Compliance Operations Team
People Management
Profit Centre Gross Revenue
Financial Responsibility
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