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Job Details

RN Regulatory Compliance Coach - Regional - Richmond VA Area Facilities

Company name

Richmond, VA, United States

Employment Type

Healthcare, Nursing, Administrative, Compliance

Posted on
Feb 08,2019

Valid Through
May 24,2019

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Job Overview

Purpose of Your Job Position

As a Consulate Management Company employee, you are entrusted with the responsibility of carrying out your daily tasks and assigned duties while demonstrating Consulate’s Core Values of Compassion, Honesty, Integrity, Respect and Passion. You are expected to provide innovative, responsible results with the creation and implementation of new ideas and concepts that continually improve systems and processes to achieve superior results. The primary purpose of your position is to oversee the implementation of clinical software regarding the Clinical Services Department.

Job Function

As a Regulatory Coach, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Responsible for directing implementation of clinical software to the clinical services department. This job description does not list all the duties of the job. You may be asked by the supervisors or mangers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Duties and Responsibilities

Evaluate Center’s Survey Risk based on established and defined reports.

Educate Center as to Survey Risk and Survey Toolkit and implement strategies to reduce risk.

On site visits as needed to Center to plan and evaluate corrective action plans.

Weekly calls to review survey preparedness and progress on plans to correct identified issues.

Communicate results of reports/visits/calls to RDCS and RVPO as well as any other designated parties.

Post visit and call reports to shared drive.

Monitor center reports monthly for changes in reports that indicate change in survey risk.

Onsite monitoring of corrective action plans as needed.

Support center during survey as needed.

Monitor progress of center toward completion of POC until substantial compliance is obtained.

Access continuing education opportunities appropriate to discipline and responsibilities.

Act in compliance with Consulate, regulatory and professional standards and guidelines.

Adhere to company policies and procedures and participates in company quality improvement and safety programs.

Provides in-service education sessions.

Embrace Consulate’s five core values of compassion, honesty, integrity, respect, and passion, and incorporate them into the daily job function.

Perform other duties, as assigned.

Resident Rights

Ensure that all nursing care is provided in privacy and that nursing service personnel knock before entering the resident’s room.

Ensure that all nursing service personnel are knowledgeable of the residents’ responsibilities and rights including the right to refuse treatment.

Review complaints and grievances made by the resident and make a written/oral report to the Nurse Supervisor indicating what action(s) were taken to resolve the complaint or grievance. Follow the center’s established procedures.

Maintain a written record of the resident’s complaints and/or grievances that indicates the action taken to resolve the complaint and the current status of the complaint.

Report and investigate all allegations of resident abuse and/or misappropriation of resident property.

Ensure that nursing staff personnel honor the resident’s refusal of treatment request. Ensure that such requests are in accordance with the center’s policies governing advance directives.


Must be a Licensed Registered Nurse with an active license in good standing. BSN preferred.


Proven leadership ability with a minimum of five (5) years of experience in Long Term Care as a Director of Nursing with good survey history.

Specific Requirements

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Must possess a current, unencumbered, active RN license.

Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers and the general public.

Expertise and ability to demonstrate skills related to management, planning and budgeting.

Expertise in local, state and federal regulations pertaining to center functions.

Knowledge of accreditation standards and compliance requirements.

Knowledge of risk reductions strategies and quality assurance performance improvement tools and processes.

Excellent communication and interpersonal skills.

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Basic personal computer skills including electronic mail, word processing spreadsheet applications and graphics.

Ability to make presentations to groups and provide staff training.

Good organizational skills.

Must be able to read, write, speak, and understand the English language.

Must demonstrate knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served.

Must be a supportive team member, contribute to and be an example of teamwork and team concept.

Must possess the ability to make independent decisions when circumstances warrant such action.

Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.

Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to nursing care facilities.

Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel.

Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing quality care.

Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents, staff, vendors and business related associates.

Must be willing to seek out new methods and principles and be willing to incorporate them into existing nursing practices.

Must be able to relate information concerning a resident’s condition.

Must not pose a direct threat to the health or safety of other individuals in the workplace.

Must possess the ability to read, analyze and interpret common scientific and technical language. Ability to effectively present information to top management.


Company Overview

Where Will Compassion Take You?

At Consulate Health Care, we're looking for talented, compassionate and hard-working individuals who are eager to serve others. Our team members go above and beyond to give our residents and patients the care they deserve — so you'll find that every day with Consulate Health Care offers new and exciting opportunities to learn and grow.

Compassionate hearts and passionate dedication

– these two qualities shine in our team members and provide the foundation for our mission of

“Providing Service With Our Hearts and Hands”

. The compassion you'll show to residents, patients and their families is the lifeline of our business, while relationships with your peers and coworkers will strengthen our vibrant, diverse community.

Consulate Health Care is one of the nation's leading providers of Senior healthcare services, specializing in post-acute care. Operating in 21 states, we offer services ranging from short-term transitional care to Alzheimer’s and dementia care.

24-hour skilled nursing care

Comprehensive post-acute care

Physical, Occupational and Speech therapies

Your Journey Home short-term rehab program

Alzheimer's and dementia care

Care for medically-complex patients

Company info

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