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Job Details

Compliance Director Learning and Development

Company name
Capital One Financial Corporation

Location
Richmond, VA

Date Last Verified
May 17,2018

Posted on
Apr 18,2018

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West Creek 3 (12073), United States of America, Richmond, VirginiaAt Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.Compliance Director, Learning and DevelopmentAre you a leader and driver of change?  Do you love to be innovative, creative and challenge the status quo?  Then this role may be right for you!  The Director in this role will have an opportunity to lead and innovate Compliance training & development programs at Capital One.  Compliance Training is a foundational element of any successful Compliance management system, and we need a proven leader to ensure the Compliance Training program at Capital One is “future ready” – designed to align with how associates will work, organize and learn in the future.  Additionally, it’s critical that Compliance professionals continuously develop their compliance and business skills, knowledge and capabilities.  The Director in this role will be responsible for defining and managing the Enterprise Compliance Training Program and the Compliance Department’s internal development program, Compliance College. The Enterprise Compliance Training Program includes:establishing the enterprise learning strategy for Capital One’s Compliance Management Program, incorporating regulatory expectations into an innovative, learner-centered designdriving design and development of Compliance learning solutions and evaluation strategies,developing the annual compliance training calendar and audience profiles, and overseeing execution of the annual training plan with Capital One Universityownership of Compliance training metrics and reporting, including oversight of line of business participation and escalationongoing partnership with Business Risk Offices, line of business training teams, Risk Management functions, and Capital One University The internal Compliance department development program, Compliance College, includes:establishing the department’s professional talent development strategyoversight of certification programs for Compliance professionalsdeveloping and/or identifying vendors to provide training for ongoing skill developmentbuilding learning programs to promote understanding of the Compliance Management Program at Capital Oneengaging with other learning & development functions to enhance the internal Compliance development curriculumA successful candidate will have excellent communication, judgement, and leadership skills, be adept at leading and managing change, and be able to juggle numerous priorities while remaining focused on key objectives.Responsibilities:• Design and oversee the Annual Compliance Training program, Compliance College, and Compliance department development program• Coordination with Capital One University and business area Compliance Officers• Report on compliance training participation and drive escalation, as needed• Support Internal Audits & Exam, providing evidence of effective compliance training activities• Manage a team of 7-10 peopleBasic Qualifications:• Bachelors degree• At least 2 years of experience in Compliance or Risk Management• At least 3 years of experience in training design/execution or adult learning curriculums/methodologies•At least 3 years of experience in Banking or Financial Services•At least 3 years of experience managing peoplePreferred Qualifications:• Masters degree in Business or Education• At least 5 years of experience in learning and development strategies• At least 3 years of experience in Banking, Financial Services, or other highly-regulated industry• Experience in Program or Process Management, preferably in a highly-regulated industry• Experience leading change in a distributed learning organizationAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.,educationRequirements:West Creek 3 (12073), United States of America, Richmond, VirginiaAt Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.Compliance Director, Learning and DevelopmentAre you a leader and driver of change?  Do you love to be innovative, creative and challenge the status quo?  Then this role may be right for you!  The Director in this role will have an opportunity to lead and innovate Compliance training & development programs at Capital One.  Compliance Training is a foundational element of any successful Compliance management system, and we need a proven leader to ensure the Compliance Training program at Capital One is “future ready” – designed to align with how associates will work, organize and learn in the future.  Additionally, it’s critical that Compliance professionals continuously develop their compliance and business skills, knowledge and capabilities.  The Director in this role will be responsible for defining and managing the Enterprise Compliance Training Program and the Compliance Department’s internal development program, Compliance College. The Enterprise Compliance Training Program includes:establishing the enterprise learning strategy for Capital One’s Compliance Management Program, incorporating regulatory expectations into an innovative, learner-centered designdriving design and development of Compliance learning solutions and evaluation strategies,developing the annual compliance training calendar and audience profiles, and overseeing execution of the annual training plan with Capital One Universityownership of Compliance training metrics and reporting, including oversight of line of business participation and escalationongoing partnership with Business Risk Offices, line of business training teams, Risk Management functions, and Capital One University The internal Compliance department development program, Compliance College, includes:establishing the department’s professional talent development strategyoversight of certification programs for Compliance professionalsdeveloping and/or identifying vendors to provide training for ongoing skill developmentbuilding learning programs to promote understanding of the Compliance Management Program at Capital Oneengaging with other learning & development functions to enhance the internal Compliance development curriculumA successful candidate will have excellent communication, judgement, and leadership skills, be adept at leading and managing change, and be able to juggle numerous priorities while remaining focused on key objectives.Responsibilities:• Design and oversee the Annual Compliance Training program, Compliance College, and Compliance department development program• Coordination with Capital One University and business area Compliance Officers• Report on compliance training participation and drive escalation, as needed• Support Internal Audits & Exam, providing evidence of effective compliance training activities• Manage a team of 7-10 peopleBasic Qualifications:• Bachelors degree• At least 2 years of experience in Compliance or Risk Management• At least 3 years of experience in training design/execution or adult learning curriculums/methodologies•At least 3 years of experience in Banking or Financial Services•At least 3 years of experience managing peoplePreferred Qualifications:• Masters degree in Business or Education• At least 5 years of experience in learning and development strategies• At least 3 years of experience in Banking, Financial Services, or other highly-regulated industry• Experience in Program or Process Management, preferably in a highly-regulated industry• Experience leading change in a distributed learning organizationAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).,employmentType:PE,identifier:R46430,industry:Full time,title:Compliance Director, Learning and Development,url:https://www.capitalonecareers.com/job/richmond/compliance-director-learning-and-development/1732/7867871,hiringOrganization:{@type:Organization,name:Capital One - US}}

Company info

Capital One Financial Corporation
Website : http://www.capitalone.com

Company Profile
Capital One isn't just concerned with what's in your wallet; it's interested in your bank account as well. The company is best known as one of the largest issuers of Visa and MasterCard credit cards in the US, but it also boasts a banking network of approximately 1,000 branches, mainly in New York, New Jersey, Louisiana, Texas, and the Washington, DC area. Subsidiary ING Direct offers online and direct banking without branches. Capital One, which serves more than 50 million customers in the US, Canada, and the UK, also has units that offer auto financing, write home loans, sell insurance, and manage assets for institutional and high-net-worth clients.

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