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Job Details

Quality Complaint Analyst

Company name
Beckman Coulter, Inc.

Brea, CA

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About UsAt Beckman Coulter, we are dedicated to advancing and optimizing the laboratory. For more than 80 years, we have been a trusted partner for laboratory professionals, helping to advance scientific research and patient care. We do challenging work on a global scale, and are invested in growing our associates\u2019 careers. We embrace continuous improvement, and are passionate about moving science and healthcare forward.We have a vital role at Beckman Coulter: our focus on innovation, reliability and efficiency has led us to become the partner of choice for clinical, research and industrial customers all over the world.Beckman Coulter is a Danaher company, operating in two industries: Diagnostics and Life Sciences.\u00a0 Description The Quality Assurance Scientist on the Post Market team will participate in complaint handling activities for the purpose of ensuring compliance with US and international regulatory compliance and medical device reporting requirements, as well as improving the customer experience. Responsibilities: Receive and process complaints escalated from internal and external customers related to products manufactured and or distributed and serviced by the company in a manner consistent with all laws and regulations for medical devices. Generate and analyze customer feedback (CF) data to improve product reliability and performance for our customers. Possess understanding of risk management concepts and is capable of assessing product risks across unit of work Independently and collaboratively evaluate information, reports, and data and provide recommendations for process improvements. Qualifications Education Bachelor\u2019s degree in Science or Engineering discipline with 2 years of Quality\/Regulatory Affairs experience Able to make judgment calls using combination of knowledge of regulations, knowledge of technology, critical thinking, and interpretation of intent of the regulations. Ability to drive results, foster teamwork, handle pressure, and provide feedback Able to apply extensive technical expertise and has full knowledge of other related disciplines. Ability to perform detail-oriented work with a high degree of accuracy. Proven ability to work cross-functionally in a team based environment. Proficient in MS Office Suite of products. Willingness to be flexible and adaptable to changing priorities. Excellent oral and written technical communication skills. Effective analytical and problem solving skills. Danaher Corporation OverviewDanaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 62,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $16.9B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,300% over 20 years.At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We\u2019re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you\u2019ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team. Organization :Beckman Coulter - Diagnostics

Company info

Beckman Coulter, Inc.
Website :

Company Profile
Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems are found in hospitals and other critical care settings around the world and produce information used by physicians to diagnose disease, make treatment decisions and monitor patients. Scientists use our life science research instruments to study complex biological problems including causes of disease and potential new therapies or drugs.

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