Job Description Amazon Web Services (AWS) is seeking an experienced, self-motivated, Senior Program Manager to work on our AWS Security and Compliance team. In this position, you will manage a team of program managers that work across global business owners to gain alignment, develop requirements, and execute a common plan across multiple stakeholders targeted at supporting global background check compliance obligations and ensure the delivery and execution of projects. Knowledge of human resources processes, risk/compliance management concepts and employee background check framework, particularly supporting large companies, are preferred. A successful candidate will have strong people and project management skills and must have the ability gather business requirements and partner with the various stakeholders to plan, deliver, test, deploy, and improve solutions. You will need to roll up your sleeves and have a high level of ownership and accountability. We\u2019re looking for an experienced leader who can prioritize well, can communicate clearly and compellingly, can lead distributed teams, is influential, and who understands how to drive a high level of focus and excellence with a strong, talented, and geographically diverse team. AWS Security Assurance requires innovative thinking balanced with a strong customer and focus on quality and execution. Key responsibilities include, but are not limited to: · Drive program objectives \u2013 provide program management and define project plans, manage implementation activities, and develop processes, documentation and communications for program/process rollout and ongoing support · Scale services and tools \u2013 design processes and procedures that scale with the business\u2019 growth in volume, complexity, and global geographic dispersion. · Define key performance indicators \u2013 develop metrics and service level agreements for core programs and processes, and track delivery against program objectives. · Communicate new/updated programs, policies, and processes to leaders, employees, and cross functional organizations. · Develop sustainable training and executive level messaging as needed for new project/program launches. · Work with HR, legal, and compliance team business leaders to evangelize Amazon programs and Leadership Principles. Specific responsibilities will include:Serve as a subject matter expert and perform research on global background check compliance obligationsDevelop policies and draft supporting documentation such as communications, FAQs, process documentation, and other related written workOversee program implementation effortsIdentify areas for improvement and take ownership of implementing changesRespond to questions from and troubleshoot program issues experienced by employees, managers, and global business leadersManage new compliance projects as needs arise
Basic Qualifications6 years of experience in an HR, compliance, or risk management role Bachelor\u2019s degree or relevant work experience equivalent MS Office proficiency
Preferred QualificationsKnowledge of human resources processes, risk/compliance management concepts and employee background check framework, particularly supporting large companies Experience working in a global, large-scale, complex, and fast-paced environment Ability to work in an ambiguous environment and drive forward results Excellent written and oral communication with multiple levels of leadership involving both business and technical sides of the business Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship Problem solver, able to troubleshoot issues independently or escalate when necessary; sense of accountability and sound professional judgment Proven analytical capabilities; experience with large amounts of data and in developing audit reports, metrics, and reporting mechanisms An entrepreneurial spirit with the ability to drive innovation independently; have a passion to improve at every opportunity Ability to able to credibly coordinate between technical teams and business stakeholders Demonstrated maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills Must be able to define program goals and roadmaps based on customer needs and strategic direction, and ensure that committed projects are delivered on schedule by the relevant team members.
Website : http://www.amazon.com/
Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France, Germany, Italy, Japan, Spain and United Kingdom and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.