You must be a current Department of Consumer and Business Services employee in order to apply for this position. This includes regular status, trial service and limited duration employees. Temporary, volunteer and contract employees are not included.
To protect and serve Oregon's consumers and workers while supporting a positive business climate.
The Department of Consumer and Business Services (DCBS) is a progressive business regulatory state agency dedicated to the mission of protecting and serving Oregon's consumers and workers while supporting a positive business climate. The department administers state laws and rules governing workers' compensation, occupational safety and health, financial institutions, insurance companies and building codes. The department has consumer protection and education programs, offices, and ombudsmen to help consumers, injured workers, and businesses.
This position is with the Workers' Compensation Division (WCD). WCD administers, regulates, and enforces the laws and administrative rules governing the Oregon workers' compensation system.
This position is represented by the Service Employees International Union (SEIU).
Duties & Responsibilities
The successful candidate will resolve reclassification disputes by issuing a Director's Review Order after the completion of a thorough analysis of all information submitted by the parties. Resolve minor reconsideration disputes by issuing an Order on Reconsideration after the completion of a thorough analysis of the claim closure and disputed issues, including compliance with claim closure statute. Both types of orders are written by applying the Oregon Revised Statutes, the Oregon Administrative Rules, case law, and the Workers' Compensation Division bulletins, policies, procedures and other applicable guidelines to individual case specific facts. In some cases, facilitate the dispute by mutual agreement of the parties through negotiation, mediation and/or education. Resolving disputes timely and fairly contributes to the improved delivery of benefits and services for injured workers while reducing litigation costs.
Obtain the complete listing of job duties by clicking here (Download PDF reader).
Qualifications, Required & Requested Skills
Four years experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide compliance with program guidelines and regulations. Two of the four years must be above the technical support level.
college-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.
Demonstrated ability to manage a large caseload
Demonstrated ability to know and meet timelines
Demonstrated experience in excel and other software programs
Demonstrated ability to work collaboratively with diverse groups
Demonstrated ability in auditing, analyzing, and reviewing payroll records
Demonstrated skill in analysis and evaluation, using professional and impartial judgment in decision making
Demonstrated skill in researching and investigating facts involved with a dispute necessary to resolve the dispute
Demonstrated experience in communicating effectively orally and in writing
Demonstrated ability to interpret policy, rules, statutes and case law
Demonstrated experience to manage competing priorities with strong organizational skills
Demonstrated skill in accuracy and strong attention to detail
Preference may be given to candidates who have experience in the Oregon workers' compensation system that includes reviewing and auditing payroll records in order to establish temporary disability rates
HOW TO APPLY
To apply for this position, click on the Apply link above to complete the online application.
Attach a cover letter, not more than two (2) pages, describing your education, training, and/or experience (including your level of responsibility) to address the requested skills.
Attach copies of transcripts, if you are using education to qualify. Transcripts must include your name, coursework completed with a passing grade, degree and date received, and institution name.
Only complete applications received by the posted closing date and time will be considered. Be sure to answer all supplemental questions and attach all required documents.
CRIMINAL BACKGROUND CHECK
Employment will be contingent upon the passing of a fingerprint-based criminal background check. Conviction of a crime will not automatically disqualify an individual from being considered for employment.
Eligible veterans who meet the qualifications will be give veterans' preference. To receive preference you MUST attach appropriate documentation as outlined by the Department of Administrative Services at the following website: Veterans Resources. You may also ****.
PREFERRED WORKER PROGRAM
We hire preferred workers! For more information, please visit our website at ****WORK AUTHORIZATION
The Department of Consumer & Business Services does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States.
HELPFUL LINKS AND CONTACT INFORMATION
Learn more about DCBS
Online Employment Application Guide (Download PDF reader)
Help & Support webpage
For additional information you may contact us by e-mail at **** or by ****.
DCBS is an Equal Opportunity, Affirmative Action Employer
Committed to Workforce Diversity
Core benefitsMedical, vision and dental insurance Comprehensive medical, dental and vision plans for the employee and qualified family members $5,000 in employee basic life insuranceRetirement benefits
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) Employer paid defined benefit and defined contribution programs**Effective November 1, 2016, SEIU represented employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95%. Upon becoming a PERS participating member, SEIU employees pay the employee 6% contribution to PERS.
Paid leaves and other benefits
Sick leave earned at the rate of 8 hours per a month with no maximum accumulation Vacation leave earned at a minimum rate of 8 hours per month with accrual rate increases at 5-year increments 24 hours personal leave earned each fiscal year Ten paid holidays a yearThe state also provides access to an innovative Employee Assistance Program that offers work-life counseling, along with homeowner, legal and family resources.
Term life (employee, spouse or domestic partner, and dependents Long-term and short-term disability Accidental Death and Dismemberment Long-term care (self and eligible family members) Flexible spending accounts Option to enroll in the Oregon Savings Growth Plan, a deferred compensation program offering a wide variety of investment options.
The following information describes typical benefits available for employees. Actual benefits received may differ by position or branch of government or be prorated for other than full time work.