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Job Details

Sr. Business Systems Analyst

Company name
Uber Technologies, Inc.

San Francisco, CA

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About Uber

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

About the Role

The Uber Technology Services Team is seeking a talented and energetic Business Systems Architect with a high degree of intellectual curiosity and a track record of results. The Business Systems Architect will manage the integrity of our Governance, Risk, and Compliance (GRC) Platform and play an important part in shaping the future of our systems and business processes.

You will work alongside Uber’s Legal Compliance team and additional business functions and play a pivotal role in enabling and empowering end-users to maximize the functionality of Uber’s GRC Platform and other related tools to support the business. The ideal candidate will have a very strong passion for data and detail along with a natural talent for customer service. You are a people-person and a technologist with an insatiable thirst for learning.

What You’ll Do

Build strong partnerships and relationships with compliance, legal, business and technical leaders

Serve as the functional lead that is accountable for overall Business Systems solutions related to the selection, implementation and maintenance of Uber’s Governance, Risk, and Compliance systems from inception to project closure

Facilitate and support the development of GRC Tool to support Uber’s global operations

Develop and apply a structured business architecture approach and methodology for capturing the key views of the business

Identify and analyze improvements to the business, opportunities for stakeholder productivity, cost efficiency and revenue growth that align with Uber’s strategic and operational goals

Actively collaborate with stakeholders across the business to develop and prioritize objectives and solutions

Partner with cross functional teams to produce business requirements

Identify solutions using standard business analysis techniques such as business process and information flow modeling, use case definition, and workflow analysis

Own end-to-end process management

Create and maintain documentation on business cases, business requirements, process and workflows

Research and coordinate vendor evaluations

Keep up to date on all newest technologies, business systems, business analysis methodologies, and any other related tools that may benefit the business

Project manage large initiatives across city teams whether it be new process, training, system implementations or anything related to GRC system upkeep..

Anticipated Travel: 20%

What You’ll Need

Strong oral and written communication skills

5 years experience as a BSA in IT

5 years experience with Global Regulatory Compliance Systems

Hands on Compliance Systems implementation experience required

Project management experience especially in large scale projects

Experience in researching and documenting possible solutions to business needs and ability to clearly explain trade-offs and potential return on investment for different options

Demonstrated problem solving aptitude, including working with others to quickly reach sustainable, scalable resolutions

You have an unstoppable intellectual curiosity, always asking: How? Why not?

Wherever you go, your previous colleagues and customers try to hire you

Plays well with others - you’ll be collaborating directly with several key stakeholders and many different teams.

Ability to not only gather requirements but also help come up with possible solutions

Bonus Points

5 years of experience with a Governance, Risk, and Compliance System, such as MetricStream, Rsam, RSA Archer or Compliance360

Understanding of Global Regulatory Compliance principles and best practices

Extremely high attention to detail

Direct experience working in a business operations team

Passion for data integrity, always finding ways to improve data quality and insights

Impeccable customer service, strong ability to work with cross functional teams at all levels

Excellent written and verbal communication skills

Quick learner who thrives in a dynamic and fast-paced collaborative environment

Effectively handle multiple tasks and projects simultaneously

Strong references from former employers and business partners

Thrive in an ever changing and fast paced environment

Job Location(s):

San Francisco, CA, US

Company info

Uber Technologies, Inc.
Website :

Company Profile
On a snowy Paris evening in 2008, Travis Kalanick and Garrett Camp had trouble hailing a cab. So they came up with a simple idea—tap a button, get a ride. What started as an app to request premium black cars in a few metropolitan areas is now changing the logistical fabric of cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

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